Privacy policy

Effective Date: 2025/10/30.

Welcome to Stiffy Chat (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application Stiffy Chat (the “App”) available on the Google Play Store and Apple App Store.

By using Stiffy Chat, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

1.1 Personal Information

Name or username

Email address or phone number

Gender and profile information (as provided by you)

Photos, videos, or other media you upload

Social login data (if you sign up using Google, Apple, or other third-party accounts)

1.2 Chat and Communication Data

Messages, images, or other content shared in chats

Metadata related to chat activity (e.g., timestamps, read receipts)

1.3 Device and Usage Information

Device type, operating system, and app version

IP address and general location data

Crash logs and performance analytics (for improving the app)

2. How We Use Your Information

We use the collected data to:

Create and manage user accounts

Enable messaging and matching functionality

Personalize user experiences

Provide customer support

Process in-app purchases and manage your subscription status

Improve the App’s performance, safety, and reliability

Comply with legal obligations

3. Data Storage and Security

Your data may be stored on secure servers managed by trusted service providers.
We use encryption, authentication, and secure connections (HTTPS) to protect user information.

While we take reasonable measures to safeguard your data, no online system can be guaranteed 100% secure.

4. Sharing of Information

We do not sell or rent personal data.
We may share limited information with:

Service providers who assist in hosting, analytics, or payment processing

Law enforcement or legal authorities when required by law

Third parties only with your explicit consent

5. In-App Purchases

Stiffy Chat is free to download and use, but some features require in-app purchases.
Payments are processed securely through Google Play and Apple App Store systems — we do not directly access or store your payment details.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services.
You may delete your account at any time within the app, which will remove your data from our active systems within a reasonable period.

7. Children’s Privacy

Stiffy Chat is intended for users aged 18 and older.
We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access or request a copy of your data

Correct inaccurate information

Delete your account and associated data

Withdraw consent or object to processing

To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
When we do, we will revise the “Effective Date” and, if necessary, notify users of major updates through the app or via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📩 Privacy Team
🌐 https://stiffychat.com/privacypolicy
✉️ privacy@stiffychat.com